Contact us
If you have a question or run into a problem while using the application, email us.
Including the following helps us look into it faster.
- The email address registered with your account and how you signed in (Apple, Google, or an emailed code). If you chose "Hide My Email" when signing in with Apple, you can find the address used for this application under "Sign in with Apple" in your Apple Account settings.
- Your device and its OS version (for example, iPhone 16, iOS 26)
- The screen where the problem happened and what you were doing. Please attach a screenshot if you have one.
If the sign-in code email does not arrive
Check your spam or promotions folder. If it is not there, wait a moment and request a new code in the application.
Subscriptions and payments
Canceling a subscription
A subscription cannot be canceled in the application. Cancel it in the store where you paid.
- Apple App Store — manage subscriptions
- Google Play — manage subscriptions
Restoring purchases
If your subscription does not show up after you change devices or reinstall the application, go to the home screen and tap Settings → Manage Subscription → Restore Purchases. Do this on a device signed in to the Apple Account or Google Account you paid with.
Refunds
Refunds follow the policies and procedures of the store where you paid.
- Apple App Store — Apple handles refunds, and we cannot cancel or refund the payment ourselves. Request one at reportaproblem.apple.com.
- Google Play — request one as described in Google Play's refund guide. If the period Google allows has passed, email us at the address above.
The details are in Article 9 of the Terms of Service.
Your account and privacy
- How to delete your account, and what is deleted, is explained in Account deletion.
- How we handle personal information is explained in the Privacy Policy.